Delivery Details

 

Where we deliver

The following is a list of all the suburbs where we can deliver.  Please contact us for more information.

( NB - Suburbs and hosptials in Black are picked up Am and PM , Monday - Friday and Saturday AM only.       Suburbs and Hospitals in Blue are picked up PM Monday to Friday ONLY and orders need to be placed by 10am to co ordinate delivery. )

 - Albany Creek, Alderley, Arana Hills, Ascot, Ashgrove, Aspley, Auchenflower, Bald Hills, Banyo, Bardon, Boondall, Bowen Hills, Bracken Ridge, Bray Park, Breakfast Creek Brendale, Bridgeman Downs, Brighton, Carseldine, Cashmere, Chermside, Clayfield, Clontarf,  Deagon Dakabin, Draper Eatons Hill, Enoggera, Everton Hills, Everton Park, Ferny Grove, Ferny Hills, Fitzgibbon, Gaythorne, Geebung, Gordon Park, Grange, Griffin, Grovely, Hamilton, Hendra, Herston, Joyner, Kallangur, , Kedron, Kelvin Grove, Keperra, Kippa Ring, Kurwongbah, Lawnton, Lutwyche, Mango Hill, Margate, McDowall, Milton, Mitchelton, Morayfield, Murrumba Downs, New Farm, Newmarket, Newstead, Northgate, North Lakes, Nudgee, Nundah, Paddington, PetrieRedcliffe, Red Hill, Rothwell, Samford, Sandgate, Scarborough, Shorcliffe, Spring Hill,  Stafford, Stafford Heights, Strathpine, Taigum,  The Gap, Toombul,  Upper Kedron, Virginia, Warner, Wavell Heights, West End, Whiteside, Wilston, Windsor, Woody Point, Wooloowin, Yugar, Zillmere.

Hospitals - Brisbane Private, Caboolture,  Holy Spirit Northside, Mater, Mt Olivett, North West Private, Prince Charles,  Pennisula Private, Redcliffe, Royal Brisbane, St Andrews, Pine Rivers Private, Wesley

Do you deliver on weekends?   Strathpine Florist delivers on Saturdays, provided that the order is placed by 9am on the Saturday.  Additional charges may apply for orders placed after 9am.  We do not deliver on Sunday or public holidays.   Mothers' Day & Valentine's Day Sunday Delivery exception:   As Mothers' Day is always the second Sunday in May and Valentine's day occasionally falls on a Sunday, please note that deliveries on this day are in the local area only ( see delivery areas - Black) Deliveries to other suburbs will be delivered on the Friday and Saturday.  Orders received on Friday after 12.30pm and Saturday will be delivered the following Monday. Orders for these large flower giving occasions need to be placed by 5pm the day prior to ensure delivery.

What happens if no one is home when my order is delivered?   Depending on certain circumstances, one of the following may occur -  the recipient will be called to obtain instructions as to where the order may be left,  OR   the arrangement may be left at the recipients front or back door if: - requested to do so by the sender ( special instructions in check out) or - our courier deems it safe to do so.    Alternatively, if there is nowhere safe or protected to leave the order or the weather conditions are unfavourable then a calling card will be left on the recipient's door or in their letterbox requesting that they phone Strathpine Florist and arrange a convenient time for re-delivery.   Charges will be incurred for re-delivery.  You will be notified of any additional charges.  Customers/ Recipients in the Strathpine, Lawnton, Bray Park, Petrie, Bald Hills, Warner, Cashmere, Joyner area may wish to collect the floral arrangement from our Strathpine store at no additional charge.

Can I change the delivery details?  Yes you can change the delivery details , so long as the order has not left our store.  If your order has already left , an additional fee may apply and same day delivery may not be possible.  Please contact Strathpine Florist immediately on 07 3205 6355 if you need to change the delivery details.

What happens if I supplied a wrong address? Strathpine Florist will do our best to redirect your order to the correct address, however, an aditional fee may apply and same day delivery may not be possible.  Please phone Strathpine Florist immediately on 07 3205 6355 if you need to change the delivery details.

Can I Request a specific delivery time?  Yes and No, if requesting a specific delivery time, additional charges will be applied.  Please note your request in Special Delivery Instructions at the checkout.  We will do our best to have your arrangement delivered at the requested time.  The only times that we are unable to accept specific delivery times is during our peak times of the year - ie Valentine's day and Mothers' Day - this is due to the volume of orders that our couriers have to deliver.

 

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